The Alberton Licensing Department, situated in Alrode, is completely and utterly useless.
I recently visited them to renew my car license and by 9am they already started telling everyone to go home as they are full and can’t help anyone else for the day.
I then asked to speak to a manager or someone in charge and they said there is no manager and he hasn’t been there for days.
Furthermore, there are two people inside who are meant to be helping hundreds, possibly thousands of people. How the heck does that work?!
I’ll tell you … It doesn’t!
I went back there to see if anything had changed, but before you even get through the gate, the guard turns you away. When I asked for his name, he refused to give it to me. If he wasn’t doing anything wrong, why not give me his name?
Now they will expect me to pay penalties once I am actually able to renew my license, so I have to pay for their incompetence. Their system is almost always down, but when it does work, the staff don’t, so what’s the point?!
And what about fines I may receive? Again, in this country we must pay, pay, pay and pay and pay for services we don’t get and pay for fraud and corruption and because people aren’t interested in doing their jobs etc. Just another way they milk us for more and more money.
It truly is a disgrace.
Friedrich
The RECORD contacted the Ekurhuleni Metropolitan Municipality for comment, but have still had no feedback from them.
The number listed for the Alrode licensing station did not even exist when we tried to contact them.
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