Documents land up in wrong post
Various mail from different countries found in post box
BRACKENDOWNS – A male resident from Brackendowns area is concerned about his PO Box at the Brackendowns post office, because there are documents arriving from other countries that are not his. (Post Office 1454.)
Among these documents are licenses or fines and are addressed to local and international people.
“I am not sure why this is happening, but there must be people with the same problem,” he said.
This has been happening for the last four years and still more documents keep coming into his post box. Only a few of these documents belong to him.
“When I complain, why is it that they do not do anything about it? They just ignore me and don’t attend to the matter,” he said. They also keep redirecting him to another department in the Bloemfontein area and are not interested in assisting at the Brackendowns Post Office.
On one of the documents, it clearly stated the correct details of where the document should be sent to but it still came through to his PO Box.
The matter was taken up with the SA Post Office, who said: “The SA Post Office is working over weekends to deliver the backlog of mail on the East Rand, which built up after the dismissal of roughly 30 per cent of mail delivery staff in the area.
“These individuals failed to report for duty. Management at executive level has become involved to make sure that the delivery plans are effective and implemented smoothly. Apart from the backlog, the regular mail that is coming into the system is also delivered.
“Mail is delivered by postmen in the Germiston area daily, and each postmen delivers considerably more articles per day than the national average in order to work off the backlog.
“In other areas, where there is a shortage of staff, each postman’s walk is delivered every second day. Mail in the Benoni Depot is receiving priority since that is the area with the largest backlog.
“The situation at all delivery offices in the area is now assessed twice weekly to revise delivery plans where necessary. The situation is expected to be normal by August 18. The SA Post Office would like to thank its customers for their support and understanding.”
However, the specific enquiry about misdirected mail and why it happened was not answered.
