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Take the security challenges out of selling a home

If someone will stand in for your agent on show day, insist on meeting them and explain the safety arrangements to them as well.

JOHANNESBURG SOUTH – An open day is a great way of introducing a home that is up for sale to prospective buyers. However, it does present serious safety concerns for whoever is showing the property.

In recent months, there have been reports in the media of thieves who have posed as buyers to gain easy access to properties. “Sellers and agents should take precaution when preparing for and hosting show houses,” said Clive Humphrey, Managing Director of ADT Central Region. “While you cannot plan for every eventuality, it’s important that you discuss any security concerns either of you may have.”

Ahead of the show day:

· Meet with your agent. Be firm about the arrangements you want in place to safeguard your property and to ensure their safety.

· If someone will stand in for your agent on show day, insist on meeting them and explain the safety arrangements to them as well.

· Inform your security company that your home will be on show. Ask them to have armed response stop by randomly during the open house to check that everything is in order.

On the day:

Homeowners:

· Lock away any spare keys (for doors or the garage) and other valuables that are small enough to fit into a pocket or handbag; or take them with you.

· Store large, expensive items in a cupboard that locks.

· Make sure rooms are well-lit by keeping the blinds or curtains open and, where necessary, the lights on.

Agents:

· Encourage viewings on show day “by appointment” only. This way, groups of visitors will be easier to handle.

· Consider having an assistant on the day who can receive prospective buyers, while you are taking others around the property. If possible, position your assistant near the front door or a front window so that they can write down the make, model and registration numbers of viewers’ vehicles.

· If you are alone, never leave the front entrance to the house open while you are showing the home.

· Don’t be shy to ask that your visitors stay with you throughout the viewing; this could avoid a situation in which someone wanders off unsupervised.

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