SA Banking Risk Information Centre safety pointers
With silly season here the banking centre has warned consumers about vigilance.
BE cautious of strangers offering help as they could be trying to distract you in order to get your card or PIN. Some safety tips:
* Keep your transaction slips and check them against your statement to spot any suspicious transactions which must be queried with your bank immediately.
* If your card is retained, do not leave the ATM before you have cancelled your card by calling your bank’s call centre using your own mobile phone.
* Never let the card out of your sight when making payments, and if possible insert the card into the POS device yourself.
* Do not ask anyone to assist you at the ATM, not even the security guard or a bank official. Rather go inside the bank for help.
* If you are disturbed or interfered with while transacting at the ATM, your card could be skimmed by being removed and replaced back into the ATM without your knowledge. Cancel the transaction and immediately report the incident using your Bank’s Stop Card toll free number, which is displayed on the ATM or on the back of your bank card.
